Spotify, When I Say NO, I Mean NO!
Apparently, when you tell Spotify NOT to connect to your facebook account, they do anyway.
I received an email from Spotify this morning encouraging me to, “Start enjoying Spotify now.” Since I did not finish the sign up process, I was a little surprised to be getting any more email from them. I tried logging in and to my surprise, I do apparently have a Spotify account and it is connected to my facebook account. It was surprising because during the sign up process Spotify explicitly asked permission to connect to my facebook account and I explicitly clicked the NO button.
Next I cruised on over to my facebook account, and wouldn’t you know it, there is the Spotify app on my account! I removed that and went back to Spotify to delete my account, but they don’t have any way to that and no information at all on their site about deleting an account.
After searching the web, I turns out that the only way to delete a Spotify account is to, in their own words:
“Contact support@spotify.com and provide them with your username, date of birth and postal code and they will delete the account for you.”
This is not an acceptable practice. Spotify engages in predatory and misleading behavior. I strongly encourage people to stay away, far away, from Spotify.
On a positive note, Spotify’s conduct here makes facebook’s behavior look absolutely angelic.
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